K9Lifestyles Pet Dog Training
This is the boring bit…. lots of words that all sound quite serious! However, it is important that you read through this document and then we can get on to the fun stuff! Please note that payment services also implies full agreement with these Terms and Conditions.
TRAINING AND HANDLING METHODS
The training techniques used by K9Lifestyles are based on the principles of positive reinforcement and, as such, are kind, fair and reward based. Harsh handling of dogs, physical force and the use of punitive methods/ punishment/ corrections or equipment designed to be aversive (including choke chains, check chains, prong collars, spray collars, e-collars or any other device deemed unacceptable by the trainer) are not permitted in training sessions and should not be used in training your dog.
SAFETY
Any instances of accident or injury must be reported to the trainer at the time they occurred. All dogs must be kept safe and it is the responsibility of the owner to ensure the safety of others (other animals and people) with regards to your dog’s behaviour at all times. Flexi leads (extending leads) are not permitted in training sessions in order to avoid injury.
FACILITIES some of the locations we use do not have public conveniences. Where possible your Instructor does try to take this into consideration.
PARKING
Due to the venues we use (various locations) K9Lifestyles will not be responsible for your vehicle or contents within. It is your responsibility to ensure the safe parking of your vehicle. Dogs will be worked individually therefore it is necessary that dogs can wait safely in the vehicle until it is their turn.
CHILDREN
Children are very welcome to attend training sessions, with appropriate adult supervision. We accept no responsibility for children at training sessions and it is the responsibility of the supervising adult to ensure the children’s safety at all times. Young people under 16 must be accompanied by an adult.
HEALTH
All dogs and puppies should be suitably protected from the potential risk of disease, as well as being appropriately treated for internal and external parasites. K9Lifestyles advises that owners should consult their veterinary professional with regard to such issues. There can be no guarantee that there is absolutely no risk of disease at any venue or when in contact with any other dogs or materials, such as toys, which may have been in contact with other dogs. It is the owner/ handler’s responsibility to ensure that their dog is appropriately protected against the risk of disease: K9Lifestyles accepts no responsibility for the potential or actual exposure of dogs to disease. If an owner chooses not to routinely vaccinate their dog/ puppy (for example because they are choosing titre i or using homeopathic nosodes), this is entirely the choice of the owner and is a decision made at their own risk. By agreeing to these Terms and Conditions, you are accepting full responsibility for the protection of your dog from the risk of disease. Please advise us in advance of the session if your dog has been in contact with another dog infected by a contagious disease or if they appear to be unwell (e.g. vomiting, diarrhoea, coughing, runny nose etc.). Depending on the issue, it may be advisable for the session to be cancelled or re-arranged (see Cancellations). If your dog has any known allergies or intolerances to certain foods or has any other special needs, it is your responsibility to bring this to the attention of the trainer prior to the start of the session, and provide appropriate alternative treats. No bitches in season.
Covid 19. All handlers/spectators to be aware of the government guidelines on Covid 19, where hand washing facilities are not available please bring your own hand gel and use frequently. Wear gloves and masks if possible, keep a safe distance as Re government guidelines. If you have symptoms or have been in contact with a person with Covid 19 please do not attend an Introductory/training session. Sharing of equipment must be avoided at all costs. After activity participants must maintain government mandated social distancing.. Participants will be required to fill in a track and trace form at time of activity. This will be held on record for 21 days from date of your Introduction/Training .
CANCELLATION POLICY
By making payment for Introductions to Mantrailing or Mantrailing Training you are agreeing you have read and accepted the cancellation terms and conditions. These are as follows. All cancellations must be notified to and acknowledged by the organiser in writing to
If you cancel within 14 days of your booking you will receive a full refund, unless the booking date is within 14 days whereby paying you are agreeing to waive this right and you will lose your right to cancel the contract. This is a requirement laid down by legislation.
If you cancel at least 14 days before training you will be given a full refund less £5.00 administration fee.
If you cancel between 8- 14 days before Training and your space can be filled, you will be offered a space at the next available training at the same location. This space may be filled using a waiting list or advertising the space on the Facebook page. Alternatively, you can sell the space to another person providing the organiser is informed in writing and agrees to the change in writing. However, transfers are subject to availability and K9Lifestyles are not obliged to ensure suitable alternatives are available. If there is another Training available this will be considered but it is at the organisers discretion. If your space cannot be filled or you cancel within 7 days of the training where it is unlikely your space will be filled, your space will not be transferred to another date or refunded.
14 days after booking ( unless within 14 days of event ) – full refund
14 days plus prior to Training- full refund
8 – 13 days prior to Training- your space will be advertised via Facebook page or using an existing list. If your space is filled your space will be transferred to the next available Training at the same location.
0 – 7 days – no refund or place transfer.
K9Lifestyles must adhere to a strict cancellation policy. However, we realise sometimes emergencies occur so please cancel with as much notice as possible. Whilst a read on isn’t necessary it can be helpful in ascertaining if there is anything, we can do to improve our service. We appreciate your compliance and understanding with this policy..
Non -Competition Clause
Any individual participating in introduction courses, seminars, workshops, introduction courses, training or any other services that are offered by any of the MantrailingUK Ltd instructors ( or head instructors ),agrees not to conduct/hold/offer such or similar, to the General public or another business or third parties within the United Kingdom. This includes Mantrailing Introduction courses, Mantrailing Seminars, Mantrailing workshops Mantrailing training within two consecutive years after the event. ONLY with written consent of the Mantrailing Head Instructor can this agreement be changed
Privacy Notice May 2018
K9Lifestyles takes your privacy seriously. Please read the following to learn about how we use your personal information.
What we collect about you.
K9Lifestyles collects information about you when enquiring about courses or workshops, complete any of our forms or send us an email.
This information we collect and store include: your name, your dogs name, breed and age, your email address, postal address ( if provided) , contact phone number, any health or disabilities of you or your dog as provided on the booking form.
How we will use the information about you?
- Respond to enquiries
- Send requested information
- Add to class lists for courses or workshops
- Add to our distribution list to let you know of future courses or workshops
- Send out hand out from classes attended
- For invoicing purposes
We may contact you by email, telephone ( text ) or post to provide information on enquiries or questions you may have about our services, as a follow up to your request/answer any enquiries or questions you may have, to confirm appointments or to provide you with course / workshop information of any courses signed up to and to send you the class handouts each week after the classes.
We may also contact you to inform you of any other workshops or courses that may be of interest to you.
Marketing
We will not process your information for any other purpose and it will not be shared with any other organisation.
You have a right to request a copy of the information we hold about you. You can contact us at any time to opt out from receiving any more information from us by email at
If you believe the information we hold is incorrect, please email
and we will promptly correct any information found to be incorrect.
BOOKING and PAYMENT
By making a booking you acknowledge that you have read, understood and fully accept our terms and conditions, when booking I will send confirmation either email or message to say payment has been received. It is the client’s responsibility to ensure they attend the correct date. time and place. The full training fee must be paid in advance of the training date, failure to pay in a timely fashion may result in your space being given to another client.
PHOTOS/VIDEOS and THEIR USE
You and your dog may sometimes be photographed or videoed these will be used for training or promotional purposes on social media platforms such as Facebook. Without prior permission no video or photograph or audio of the session is permitted. Where permission is given to take photographs/videos of participants dog only, unless permission is sought directly from other attendees.